Privacy Policy

1. Introduction

Cryptora provides automated data intelligence and risk management tools for investors operating across global markets. This Privacy Policy applies to information collected through our website, any associated applications, and in the course of our business communications. By using our website or services, you acknowledge the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide when requesting access, submitting an inquiry, or subscribing to communications, such as name, email address, company name, and phone number.
• Account and usage information related to your interaction with our platform, including login activity, preferences, and feature usage, where applicable.
• Technical information such as IP address, browser type, device identifiers, and operating system, collected automatically when you visit our website.
• Communications you send to us directly, including correspondence, support requests, and feedback.

3. How We Use Information

Information we collect may be used to:

• Provide, operate, and maintain our website and services.
• Respond to inquiries, process access requests, and communicate with you about our offerings.
• Improve, personalize, and develop our website, products, and services.
• Monitor and analyze usage trends to improve functionality and user experience.
• Detect, prevent, and address technical issues, fraud, or security concerns.
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract or take steps prior to entering into one, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided such interests are not overridden by your rights.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us understand usage patterns, remember preferences, and improve the overall performance of our site. You can typically adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some parts of the website may not function properly without them.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality obligations.
• With professional advisors, including legal, accounting, and consulting partners, as necessary.
• In connection with a merger, acquisition, financing, or sale of business assets, subject to applicable confidentiality safeguards.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Cryptora, our users, or others.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the information, the purpose for which it was collected, and applicable legal or regulatory requirements.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As Cryptora supports clients and operations across global markets, information we collect may be transferred to, stored, and processed in countries other than your own. Where required, we aim to implement appropriate safeguards to protect information transferred internationally in accordance with applicable law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any applicable rights, please contact us using the details on our Contact page. We will respond to verifiable requests within a reasonable timeframe in accordance with applicable law.

11. Children's Privacy

Our website and services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through the contact details provided on our Contact page.